{"id":10,"date":"2026-09-05T14:38:04","date_gmt":"2026-09-05T18:38:04","guid":{"rendered":"https:\/\/xforextrade.com\/index.php\/contact-desk\/"},"modified":"2026-09-05T14:38:04","modified_gmt":"2026-09-05T18:38:04","slug":"contact-desk","status":"publish","type":"page","link":"https:\/\/xforextrade.com\/index.php\/contact-desk\/","title":{"rendered":"Contact the Desk"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This form reaches one person. Most messages are answered within two working days; corrections to published figures are handled the same day wherever possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Worth writing about<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>&#8220;Your number does not match mine.&#8221;<\/strong> The most useful mail we get. Send your data source, sample period and session definition and we will reconcile the two \u2014 the difference is usually a definition, and the reconciliation often becomes an article.<\/li>\n\n<li><strong>Requests for a pair profile.<\/strong> Tell us which instrument and what you actually need measured. Reader requests set most of the research queue.<\/li>\n\n<li><strong>Spread and execution data.<\/strong> Recorded tick data or fill logs from a live account, anonymised, are always welcome and always credited if you want.<\/li>\n\n<li><strong>Method challenges.<\/strong> If you think a study is measuring the wrong thing, say so. That is not a complaint, it is peer review.<\/li>\n\n<li><strong>Data vendors and brokers<\/strong> submitting a feed or a product for testing.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What cannot be answered<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>&#8220;Where is EUR\/USD going?&#8221;<\/strong> No forecasts, no trade ideas, no opinions on your open positions \u2014 this site measures behaviour, it does not predict prices.<\/li>\n\n<li><strong>Personal recommendations<\/strong> of any kind, including which pair or broker suits you.<\/li>\n\n<li><strong>Broker disputes.<\/strong> Those belong with the firm and then its regulator.<\/li>\n\n<li><strong>Paid placement.<\/strong> Coverage, links and rankings are not for sale.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Please do not send<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Account numbers, passwords, platform investor credentials or identity documents. Nothing here needs them. When sending statements or fill logs, strip the account identifiers first \u2014 only the timestamps, prices and sizes matter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Response time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Two working days as a rule; corrections first.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Send a message<\/h2>\n\n\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_1_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_contact-form\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Contact Us<\/legend>\n\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"1\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_1\" id=\"frm_hide_fields_1\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_1\" name=\"frm_submit_entry_1\" value=\"1dfa4a5b77\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/10\" \/><div id=\"frm_field_1_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_first frm_half\">\n\t<label for=\"field_qh4icy\" id=\"field_qh4icy_label\" class=\"frm_primary_label\">Name\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_qh4icy\" name=\"item_meta[1]\" value=\"\"  data-reqmsg=\"Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Name is invalid\" aria-invalid=\"false\" aria-describedby=\"frm_desc_field_qh4icy\"  \/>\n\t<div class=\"frm_description\" id=\"frm_desc_field_qh4icy\">First<\/div>\n\t\n<\/div>\n<div id=\"frm_field_2_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_half\">\n\t<label for=\"field_ocfup1\" id=\"field_ocfup1_label\" class=\"frm_primary_label\">Last\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_ocfup1\" name=\"item_meta[2]\" value=\"\"  data-reqmsg=\"Last cannot be blank.\" aria-required=\"true\" data-invmsg=\"Last is invalid\" aria-invalid=\"false\" aria-describedby=\"frm_desc_field_ocfup1\"  \/>\n\t<div class=\"frm_description\" id=\"frm_desc_field_ocfup1\">Last<\/div>\n\t\n<\/div>\n<div id=\"frm_field_3_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\n\t<label for=\"field_29yf4d\" id=\"field_29yf4d_label\" class=\"frm_primary_label\">Email\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"email\" id=\"field_29yf4d\" name=\"item_meta[3]\" value=\"\"  data-reqmsg=\"Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_4_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\n\t<label for=\"field_e6lis6\" id=\"field_e6lis6_label\" class=\"frm_primary_label\">Subject\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_e6lis6\" name=\"item_meta[4]\" value=\"\"  data-reqmsg=\"Subject cannot be blank.\" aria-required=\"true\" data-invmsg=\"Subject is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_5_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_full\">\n\t<label for=\"field_9jv0r1\" id=\"field_9jv0r1_label\" class=\"frm_primary_label\">Message\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<textarea name=\"item_meta[5]\" id=\"field_9jv0r1\" rows=\"5\"  data-reqmsg=\"Message cannot be blank.\" aria-required=\"true\" data-invmsg=\"Message is invalid\" aria-invalid=\"false\"  ><\/textarea>\n\t\n\t\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_6_container\">\n\t\t\t<label for=\"field_2dpx7\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_2dpx7\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[6]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"Kxon7kL7wv6+T1INmS3Cx5k96OoQT9ifYqYRwUBG3MM=\" \/><div class=\"frm_submit frm_flex\">\n<button class=\"frm_button_submit\" type=\"submit\"  >Submit<\/button>\n\n\n\n<\/div><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><em>Only the name, email and message you type are stored, and only until the exchange is finished. See the <a href=\"\/index.php\/privacy-policy\/\">privacy policy<\/a>.<\/em><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Send data challenges, pair-profile requests, spread logs or corrections to XForexTrade. One person reads and answers, usually within two working days.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"This form reaches one person. Most messages are answered within two working days; corrections to published figures are handled the same day wherever possible. Worth writing about \u201cYour number does not match mine.\u201d The most useful mail we get. 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